Information Provided on this Website

The website contains information provided by our suppliers relating to their products. We are not responsible for the accuracy of this third party information and we do not endorse it.

Colors and Packaging

Due to the many differences between computer systems and their displays, the colors being shown on your screen may vary from the actual product. We suggest you compare any supplier/manufacturing codes before purchasing.

Manufacturers sometimes update or change their display packaging and there may be differences between the photo's of packaging on our website and the packaging being supplied.

Returns

Please choose your products carefully. We do not accept returns of products because you have changed your mind, nor do we give refunds for these products.

Statutory Rights

Our products come with certain guarantees that cannot be excluded under the Australian Consumer Law (ACL). Please refer to the ACL website and publications for more information.

Australian Consumer Law Website

Voluntary Product Warranty

In addition to your Statutory Rights, you may also return a product if it is damaged or faulty upon receipt of delivery to you.

To make a claim under this Voluntary Product Warranty; within 14 days of receipt of the product you are required to contact us and provide your full name, the order or invoice number, the reason for requesting a return, and whether you would like a refund or a replacement.

If your claim is accepted by us, we will make arrangements with you to return the product. Upon return of the product to us, we will take the corrective action you have requested (refund or replacement).

You will receive credit for any delivery fees paid at the time of purchase and any reasonable amount paid by you to return the product to us. If you choose a replacement item you will be required to pay postage for the new item.

Please keep a proof of return when you return products to us. This should be a receipt or similar from the delivery service you've used. Otherwise, if the returned products goes missing in transit to us, we will treat the products as not being returned. It is your responsibility to ensure the products are adequately packaged to ensure that they are not damaged during return transit.